We ship every order carefully and securely so your gear arrives ready to play. This policy explains how and when your order will be delivered.

Order Processing

Orders are typically processed within 1–2 business days. You will receive a confirmation email when your order is placed and another when it ships. Orders placed on weekends or holidays are processed the next business day.

Shipping Methods & Costs

Shipping costs are calculated at checkout based on your location, the size and weight of your order, and the delivery method you choose. Cues and tables are packed with extra protection to prevent damage in transit.

Estimated Delivery Times

Delivery times vary depending on your location and the shipping option selected. Estimated timeframes are shown at checkout and are provided as a guide; they are not guaranteed and may be affected by carrier delays.

Order Tracking

Once your order ships, we will email you a tracking number so you can follow its progress. You can also check your order status from your account or our order tracking page.

Damaged or Lost Shipments

If your order arrives damaged, or does not arrive within a reasonable time, please contact us right away and we will work with the carrier to resolve it.

Contact Us

For any questions about shipping or delivery, please reach out through our Contact page.